Use cases

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Actual Use Cases

Case 1. Routine inspections of ID photo booths
Overview

Routine inspections of about 7,300 ID photo booths nationwide to ensure service quality including:
- - Half annual maintenance
- - Condition inspection
- - Part replacement and setting changes
- - Others
Our team has significantly reduced labor hours for report compilation and enjoys effortless work progress tracking with ticket-based orders.

Customer background & challenges
- - There was no established method to verify compliance with manual guidelines during routine inspections.
- - Compiling reports containing only text content required a significant amount of time and effort
Customer achievements
- - SmartBee significantly reduced labor costs by enabling much faster report compilation.
- - Ticket-based work orders and image-based reporting improved maintenance accuracy, resulting in better customer service.
Choose SmartBee for its:
- - Flexibility as a web-based application, allowing seamless access from any device with a browser.
- - The ease of deployment to maintenance workers' tablets.
- - Ticket-based work ordering capabilities that can also store evidence and track work progress to facilitate operations.
Case 2. Home inspection and building management
Overview

The home inspection company provides inspection services related to defect insurance for new homes, regular inspections, and assistance with builder application processes.
Discover the power of streamlined inspection workflows with SmartBee. 60% of our inspectors have significantly reduced reporting time, even with increased workloads.

Customer background & challenges
- - As businesses expanded and inspection work increased, inspectors found that using Excel for reporting was becoming increasingly time-consuming.
Customer achievements
- - Improved report format using SmartBee's flexible customization feature significantly reduced incomplete reports, minimizing back-and-forth between managers and builders.
- - It also reduced time for reporting.
Choose SmartBee for its:
- - Seamless integration with our existing reporting format.
- - Smooth transition enabled by flexible reporting features.
- - Output data that is easy to process for efficient operations.
Case 3. Assistance services for contractors of public or other works
Overview

The customer's operations involve construction inspection to ensure that completed work meets contract requirements, providing documentation for contractors, and handling construction documents, including checking those of contractees.
SmartBee standardized our operations, enhancing construction quality and customer satisfaction.

Customer background & challenges
- - They were pursuing more efficient construction supervision support services.
- - Inaccurate judgments due to lack of understanding and information, and inconsistent inspection quality due to varying inspectors' experience.
- - Documentation after returning from the work site was burdensome.
Customer achievements
- - Reducing paperwork upon return to the office allowed for more flexibility in addressing contractor requests.
- - Checklists for average quality and an alert feature to avoid mistakes enabled the assurance of improved construction qual
Choose SmartBee for its:
- - Customizable features
- - Cloud environment compatibility (We sought a device-agnostic product that contractors could also utilize.)